Buffalo County
The ADRC provides unbiased information about the providers and services in your community, as well as information regarding their availability, estimated costs, etc. Their team of professionals will work with you to find the right fit of options for your individual situation, and will provide you with the information you need to make informed decisions.
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The ADRC offers in-person assistance through office appointments or home visits.
Although walk-ins are welcome, we prefer people to call ahead and schedule an appointment.
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Pepin County office:
740 7th Avenue West
Durand, Wisconsin 54736
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Buffalo County office:
407 S 2nd St.
Alma, Wisconsin 54610
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Email Us: adrc-bp@co.pepin.wi.us
Call Toll Free: 1-866-578-2372
Hours: Monday-Thursday 8:00am-5:00pm and Friday 8:00am-11:30am (Appointments are available outside of these hours, as needed)
​Business Hours -
Monday - Friday 8 am - 4:30 pm
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407 S. 2nd St.
3rd Floor
Alma, WI 54610
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(608) 685-4412
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To report abuse and neglect of a child, vulnerable adult or elder, during business hours of 8:00 am to 4:30 pm, Monday – Friday, (excluding holidays) please call the Department of Health and Human Services at 608-685-4412 and ask to speak with the Intake Worker.
To report abuse or neglect of a child, vulnerable adult or elder, after hours, weekend and holidays
please call the Buffalo County Sheriff’s Office at 608-685-4433.
Buffalo County Nonemergency Tips:
To report a nonemergency tip please email crimetips@buffalocountywi.gov
Note: This email tipline is not monitored 24/7
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Buffalo County Sheriff's Office
407 S. 2nd St.
Alma, WI 54610
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Ph: 608-685-4433
Emergency: 911
Tip Line: 608-685-2847
For NON-URGENT tips
Comprehensive Community Svc
Comprehensive Community Services (CCS) is a Service Facilitation model designed for both children and adults with either a mental health disorders and/or substance abuse disorders. Services provided under CCS are available to individuals on medical assistance and determined eligible through a comprehensive assessment. Services are individually determined through the assessment and service planning process.
Possible services include:
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Service Facilitation
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Community Skills Development & Enhancement
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Communication & Interpersonal Skills Training
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Recovery Education & Illness Management
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Counseling/ Therapy
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Employment Training
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Peer Support
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AODA Services
If you are interested in learning more about the CCS Program, eligibility and/or to apply, please contact the Intake Worker at 608-685-4412.
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Emergency Mental Health
If you or someone you know is in crisis, please call 888-552-6642 to reach the crisis line.
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Buffalo County offers Emergency Mental Health Services (EMH) in collaboration with Northwest Connections and law enforcement. Services are available 24 hours a day/ 7 days per week for individuals experiencing a mental health crisis or in a situation which is likely to develop into a crisis if supports are not provided.
Services include:
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Telephone: Buffalo County contracts with Northwest Connections for telephone crisis services. The goal of this service is to provide callers with information, support, assessment, intervention and response planning.
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Mobile Response: Buffalo County provides mobile response upon request of Northwest Connections. The goal of this service is to provide onsite intervention, assessment and response planning.
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Crisis Linkage and Follow-up: Is provided by Buffalo County following incidents of crisis. The goal of this service is to assist individuals following a crisis by linking to resources.
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Coordinated Service Team
Coordinated Services Team (CST) is a wraparound model of care for children with behavior health issues between 0-18 years of age. CST is targeted to children that are involved in two or more systems of care (such as mental health, long-term care, juvenile justice, child welfare, substance abuse or special education) and who have complex needs.
Guiding Principles of CST
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Family and team members are voluntary
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Services are focused on the child and based on strengths and needs
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Collaboration across systems
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Services are children and family focused.
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Teams meet on a regular basis
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Teams work on a full range of life needs that could affect the child and family
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Families build natural and formal supports
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Teams are flexible, care is unconditional and goals are outcome oriented.
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Teams celebrate success.
If you are interested in learning more about the CST program, eligibility and/or to apply, please contact the Intake Worker at 608-685-4412.
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